Cancellation Policy

 
  • My intention for my services is to provide a meaningful, personalized, and thoughtful experience to my clients. When you book your appointment- this is YOUR time. My time is valuable and your time is too. If you need to cancel or reschedule your appointment, my boundaries when it comes to cancelling is: I ask of you to please cancel or reschedule your appointment 24 hours in advance so that I may book another client in your place.

    CANCELLATIONS/”NO-SHOW”

    IF you do not cancel/reschedule within 24 hours of your appointment:

    • Cancellations & reschedules that occur on the day of your appointment (or less than 24 hours to your appointment) will be charged a fee of 50% of the service(s) scheduled.

    • Clients that fail to show or miss the appointment will be charged a “No Show” fee, which is 100% of the original cost of the scheduled service(s).

    • Cancellation and “No Show” fees will be charged to the credit card on file. Once this charge is completed, you may then schedule a new appointment. If the card declines, a hold will be put on your profile in our system.

    LATE ARRIVALS- Please plan your appointment accordingly. I understand traffic can be hectic and unexpected events can occur, but if you are 5 minutes late or more to your appointment. your appointment may need to be rescheduled and you will be charged a 50% fee.

    ALL FEES must be paid before booking a new appointment

    By having a card on file and reading and understanding the policy, you are giving Beauty Shamanista permission to charge your card in the event of a late, cancellation, and/or a no-show.

    I appreciate your business, your time, and that you have entrusted me with your skincare goals/needs. I trust that you respect my business/boundaries as well.

    Thank you for understanding!